Sânziene Inform provides digital educational materials that become available immediately after enrollment. Due to the instant delivery of course content, refund requests follow the policy outlined below.
Access to Materials
After purchase, participants receive access to learning modules, structured lessons, and supporting resources available within the platform.
Since access is granted immediately, refund eligibility depends on how extensively the materials have been used.
Request Window
Refund requests may be submitted within five (5) calendar days from the purchase date.
This period allows learners to review course structure and initial content.
Eligibility Review
Refund requests may be considered if engagement remains limited.
Evaluation may include:
• accessed lessons or sections
• interaction with course materials
• activity within the platform
• time spent reviewing content
Refund Processing
Approved refunds are returned to the original payment method. Processing time typically ranges from 7–14 business days.